how do i get back all my data????
I can't activate my mods or find my old saves/households!!!!!!!! How do I get them back????? HELP! I had redownloaded origin before findng out hoe to open the game.........this might just make me fre...
Forum Discussion
@LoveisLove767 Did you also uninstall Sims 4? If not, your content should still be in your Sims 4 folder in Documents\Electronic Arts. Please open the Sims 4 folder and look inside Saves, Tray, and Mods; let me know what's there. If it helps, you can take a screenshot.
By the way, if you happened to move your TS4 folder out of Documents\EA for whatever reason, you can just put it back. Make sure to remove the new one first.
here's the mod folder opened, the mods opened from the sims 4 folder, and a copy of my sims 4 data............oh goodness, I'm so confused. what do I do? They're all in the sims 4 mods!
@LoveisLove767 I don't know about your Saves or Tray folders, but your Mods folder isn't in the correct place. Above the list of mods in your screenshot, you can see that they're all in a Sims 4 folder located on your desktop, as in, the full path to the mods is This PC > Desktop > The Sims 4 > Mods. The files you want to use in game need to be in Documents > Electronic Arts > The Sims 4. Open those folders in succession, then copy the files from the desktop Sims 4 folder to the corresponding folders in Documents\Electronic Arts\The Sims 4.
Oh, well, I can do that. As for my save tray, it seems to be intact....but I'll have to wait until tomorrow to give you screenshots. I need to get some rest. Thank you!
hopefully this helps a bit!
@LoveisLove767 Yes, it's the same issue with your saves as with your mods: they're in the Sims 4 folder on your desktop, not in Documents\Electronic Arts\The Sims 4\saves where they need to be. Just move everything to the correct folder, and it should show up again. You may want to move the mods and custom content first, in batches, so you can see whether they show up in-game before trying to play your saves again.
Community Highlights
- EA_Cade12 months ago
Community Manager
