Forum Discussion

LoveisLove767's avatar
LoveisLove767
6 years ago

how do i get back all my data????

I can't activate my mods or find my old saves/households!!!!!!!! How do I get them back????? HELP! I had redownloaded origin before findng out hoe to open the game.........this might just make me fre...
pc
puzzlezaddict's avatar
puzzlezaddict
Hero+
6 years ago

@LoveisLove767  Yes, it's the same issue with your saves as with your mods: they're in the Sims 4 folder on your desktop, not in Documents\Electronic Arts\The Sims 4\saves where they need to be.  Just move everything to the correct folder, and it should show up again.  You may want to move the mods and custom content first, in batches, so you can see whether they show up in-game before trying to play your saves again.

  • LoveisLove767's avatar
    LoveisLove767
    6 years ago

    Thanks! I did just that! However, there's one last issue.....after I did so, the game won't boot up. Origin will say it's running but nothing appears. Then again, I had to leave the house and shut of the computer, so maybe it was slow?....

    • puzzlezaddict's avatar
      puzzlezaddict
      Hero+
      6 years ago

      @LoveisLove767  I noticed in your earlier screenshots that you had copies of many (all?) of your subfolders in Mods.  Did you transfer the copies over too, or just the originals?  If the copies are in your Mods folder now, delete them; they'll be the ones labeled [something] - copy.

      If that doesn't help, get rid of the Sims 4 folder currently on your desktop, move the Sims 4 folder now in Documents\Electronic Arts to your desktop, and launch the game to create another clean folder.  Move your mods to the clean folder in batches, testing each time to make sure the game still loads and that the mods all appear as well.  Any batch that causes the game to freeze or hang needs to be split and tested again until you've found the problem file(s).

      Once your mods are confirmed as working, you can move over the contents of Tray, then test, then move Saves, and test again.

      • LoveisLove767's avatar
        LoveisLove767
        6 years ago

        I'm trying desperately to conpherend all of this. Again, I'm a compete computer noob. I moved all my saves and mods to the clean folders, in the appropriate subfiles. Exactly what copy do I move to the desktop? I'm so so confused. Again, it's all my fault, I'm hopeless with any and all technology

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,750 PostsLatest Activity: 7 minutes ago