Were you able to uninstall/reinstall?? I’ve had the same problems since February and can’t even open my game. Did reinstalling work for you?
@rubyflorence What problems are you seeing? Uninstalling and reinstalling can help some of the time, but usually the problem is elsewhere.
Hello!
I have a problem with updating the game for 2 weeks now. It will not update. It will not repair. I have recovered the EA app. Nothing. I have cleared the cache. Nothing. I don't have a problem with my internet connection. I have plenty of free disk space. I've reinstalled the whole EA app. Nothing. I'm losing hope.
If I uninstall and then install again, will I keep my exclusive items from early purchases?
Even before my first try to update, I purched The newest EP Horse ranch, and it didn't even begin to download.
Please, do you know what could be the problem?
@JiHaeSoo Anything you own will still be available when you reinstall the game. And reinstalling might be the easiest approach here. But if not, if it would take too long, let me know what happens when you try to repair, including a screenshot of any error message you see.
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