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imnovaacupcake's avatar
imnovaacupcake
3 years ago
Solved

How do I uninstall & reinstall Sims 4 on the EA App safely without loosing packs

So i have the EA app and i really want to uninstall sims 4 safely and reinstall it without loosing all my packs.  I have 9 packs- Seasons Laundry Day Holiday celebration pack ( i believe i got th...
pc
  • fantuanss's avatar
    fantuanss
    3 years ago
    @imnovaacupcake Your own packs are tied to your account, not the pc. You can freely uninstall and reinstall the packs from your account.
puzzlezaddict's avatar
puzzlezaddict
Hero+
2 years ago

@JiHaeSoo  Anything you own will still be available when you reinstall the game.  And reinstalling might be the easiest approach here.  But if not, if it would take too long, let me know what happens when you try to repair, including a screenshot of any error message you see.

JiHaeSoo's avatar
JiHaeSoo
2 years ago

Hello! @puzzlezaddict 

I tried yesterday to update one last time. It didn't work. I've attached a screenshot of the roblem.

So I didn't even bother to try and repair it. I deleted everything, including the EA app. I downloaded everything again.

All is well. The game is up and running. True, I've lost all my progress, but at this point I don't really care about that.

Thank you for your answer!

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