I own sims on steam and the addons i have on ea dont show up in game
Hello
I own sims 4 on steam and have recently bought the lovestruck addon. When i started the game it didnt show up in it even tho on the ea it says it is installed i have watched a few video about the problem and non of them really helped since they mostly say to press the download button in the ea app and the button is not shown for me i have also tried to move the ep16 file into the steam folder with my other addons but those i bought in sims 4 app so i would really appreciate if anyone has any suggestions on what i should do and try to fix it thank you
@papaya_man21 The entry in your screenshot isn't the Lovestruck pack, it's the bonus content for early purchases. Where did you buy the pack? If it was from a third-party seller, you might have a second code, for example Amazon often sends one code via email and lists the other in the purchase history. If you don't have a second code, you'll need to contact the retailer.