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crinrict's avatar
crinrict
Hero+
12 years ago

[Info] Sims 4 - Download & Installation & Startup issues

Update 2015/01/27. This is now obsolete. New FAQ is here: http://answers.ea.com/t5/The-Sims-4/FAQ-Installation-Updating-and-Startup-Issues/td-p/4276949 If you have further issue, please search the...
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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
12 years ago

The pre-load starts at 1 PM eastern time.

GreenRangerno2's avatar
GreenRangerno2
12 years ago

My Sims 4 deluxe edition is also not preloading and has no option to preload it. I was suppose to preload at 1:00 pm it is know 2:00pm😕mileymad:

  • Anonymous's avatar
    Anonymous
    12 years ago

    I am having the same issue..it is a little past 2PM EST and I am still not able to preload

  • PineappleQueen1's avatar
    PineappleQueen1
    12 years ago

    I had the same problem and had to contact an EA specialists to help me figure out what was wrong. 

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