[Info] Sims 4 - Download & Installation & Startup issues

Update 2015/01/27. This is now obsolete. New FAQ is here: http://answers.ea.com/t5/The-Sims-4/FAQ-Installation-Updating-and-Startup-Issues/td-p/4276949 If you have further issue, please search the...

EA_Aljo

Community Manager

11 years ago

The pre-load starts at 1 PM eastern time.

GreenRangerno2

Not applicable

11 years ago

My Sims 4 deluxe edition is also not preloading and has no option to preload it. I was suppose to preload at 1:00 pm it is know 2:00pm😕mileymad:

Anonymous
Not applicable
11 years ago
I am having the same issue..it is a little past 2PM EST and I am still not able to preload
PineappleQueen1
Not applicable
11 years ago
I had the same problem and had to contact an EA specialists to help me figure out what was wrong.