interaction menu slow
For a while now my interaction menu takes forever to load, sometimes it can take 2 second, sometimes up to 8, this is specifically on other sims and also on Computers and fridges. I have tried all so...
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@Millgaming1472 I apologize for the delay.
Given the errors in your new dxdiag, it's a good idea to run DISM and sfc again, just to be completely thorough. I'd also like to see a log from sfc once it's run. Here's what to do:
- Hit Windows key-X
- Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” whichever option is offered
- Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes into the window, and enter
- The system will start validating soon. If it throws an error, please list it here
- After it reaches 100%, hit Windows key-X again
- Again, choose “PowerShell (Administrator)” or “Command prompt (Administrator)”
- Inside the window, copy and paste “sfc /scannow” without quotes into the window, and enter
- Post the message you receive here
Unless sfc reports it found no corrupt files, please do the following:
- In the search box in the lower left corner of your screen, type cmd
- Command Prompt will be listed; click Run as administrator
- Copy and paste this command: findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt , and enter
- The log will land on your desktop; please attach it here
However, it may be that your processor is just too weak to run the game properly. You can try to get the best performance possible by not running anything besides Origin alongside the game, by playing while your computer is offline, and a few other minor adjustments. (I can list them if you like.) But once you've ruled out system errors, there's only so much improvement you can get.
@puzzlezaddict Here is the result of the first thing you asked me to put into my cmd prompt : Microsoft Windows [Version 10.0.18363.592]
(c) 2019 Microsoft Corporation. All rights reserved.
C:\WINDOWS\system32>DISM.exe /Online /Cleanup-image /Restorehealth
Deployment Image Servicing and Management tool
Version: 10.0.18362.1
Image Version: 10.0.18363.592
[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.
C:\WINDOWS\system32>=-2
'-2' is not recognized as an internal or external command,
operable program or batch file.
C:\WINDOWS\system32>
C:\WINDOWS\system32>
C:\WINDOWS\system32>
(c) 2019 Microsoft Corporation. All rights reserved.
C:\WINDOWS\system32>DISM.exe /Online /Cleanup-image /Restorehealth
Deployment Image Servicing and Management tool
Version: 10.0.18362.1
Image Version: 10.0.18363.592
[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.
C:\WINDOWS\system32>=-2
'-2' is not recognized as an internal or external command,
operable program or batch file.
C:\WINDOWS\system32>
C:\WINDOWS\system32>
C:\WINDOWS\system32>
@Millgaming1472 I'm not sure what the second part of that is, but you can reopen Command Prompt or Powershell and run sfc now. Let me know how it goes.
- @puzzlezaddict This is what I got for sfc : C:\WINDOWS\system32> sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.
C:\WINDOWS\system32> @Millgaming1472 Please test the game now, in its most ideal environment. That means the following:
- Move your entire Sims 4 game folder out of Documents\Electronic Arts and onto your desktop. (Your saves and other content will be intact in the old folder but won't be read by the game, which will create a clean folder.)
- Restart your computer, and don't open any other apps.
- Open Origin, put it in offline mode, and then take your laptop completely offline, as in, disable wifi and/or pull the ethernet cable.
- At the Main Menu, put the options on low if they're not already.
- Start a new save, have a look around, travel, etc. to see how it runs.
This will give you an idea of what you can expect in terms of game performance. If you still get lag, the last thing to try is a clean boot, and again don't open any other apps, and take your computer offline before you play.
- @puzzlezaddict I am yet to try what you have suggested because I have only just seen your reply, but I thought it may be necessary to mention that my firmware drive constantly has issues, ever since August last year it has had a ! In a triangle beside it, it is giving me code 10 which is asking me to restart but even after multiple restarts it does not fix the issue, I’ve looked into it but can still not figure out the issue, but I will try what you suggested ASAP! 🙂
- @puzzlezaddict After doing as said with reloading, the game runs fine, clicking on fridges, other sims and pcs per usual takes up to 10 seconds to load the interaction menu after the click sound the game makes when you click to interact, and moving my cursor around on my screen is very delayed in it seems to almost “teleport” around my screen.
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