it wont work!
i have no idea what the issue is. I have a gaming laptop that can handle just about anything. The specs are immaculate and i own just about every pack I've taken out every single mod and custom cont...
Forum Discussion
EA_Cade
Community Manager
Community ManagerHey all,
We have some basic troubleshooting steps that tend to resolve most of these issues post-patch, could you confirm that you've tried them all please?
- Clear EA app cache:
- Go to the EA app’s menu.
- On Windows, select the three dashes in the far-left corner of the EA app.
- On macOS, click Help at the top of the screen, then choose App Recovery.
- Scroll to Help.
- Click App recovery.
- Select Clear cache.
- Go to the EA app’s menu.
- Clear Sims 4 cache:
- Go to: Documents\Electronic Arts\The Sims 4
- Delete the file named localthumbcache.package
- Remove mods/CC temporarily:
- Rename the entire Mods folder to something else and test launching.
- Rename the entire Mods folder to something else and test launching.
- Repair game through EA App:
- Right-click The Sims 4 > Repair.
- Right-click The Sims 4 > Repair.
- Update GPU drivers:
- Disable overlays:
- Disable EA App, Discord, Steam overlays if active.
Hi, i've tried all of this, still no luck unfortunately :(
I am also having the same issue, gaming pc and all. Updated drivers and everything listed above. :(
yup!! my PC is super beefy and never has issues running the game, i swear it's this update
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- EA_Cade8 months ago
