loading house causes game to crash

Hi 

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files  and make a backup.

After renaming, repair your game by right clicking on the game in Origin.

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

• Options.ini (or just re-set all your settings manually)
• Tray Folder
• Screenshots/Videos/Custom music
• Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
• Custom content like clothing, hair, skins, make up ....
• Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

Here's a list of incompatible mods/cc: https://forums.thesims.com/en_US/discussion/968717/broken-updated-mods-cc-university-edition

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If this doesn't work and your computer keeps crashing, please everyone make their own thread, providing your DxDiag

Crashes have some many reasons and it's best if they can be handled individually IF they are not related to mods/cc

Here's a few troubleshooting steps you can take: https://answers.ea.com/t5/Technical-Issues-PC/FAQ-Sims-4-Crashes/m-p/3586547

If none of these help you, please create your own thread, providing the following information

• Your Computer's DxDiag. You can attach the file directly to your post.
• Any critical events you find.
• Attach the content of this file documents\electronicarts\thesims4\lastcrash.txt(or variations of it). You can attach the file directly to your post.
• Are you using custom content or mods in your game ?
• At what point does your game crash ?
• Is the crashing random or is there a pattern ?
• Is it an occasional crash or constant ?