Major Game Problems since EA App
Hey y'all. Ever since they switched from Origin to the EA launcher, a few problems have been happening. 1. Game loads WAY to slow. Like, by the time it loads after I launch my saved game, my time th...
Forum Discussion
@lubner01 As a test, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just start a new save and let me know which problems are still present.
Please also run a dxdiag and attach it to a post, for reference.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
And I take it you're currently playing Sims 4 through Steam, but let me know if that's not the case.
@puzzlezaddict No problems seem to be present when I do what you suggested, everything runs smoothly.
Yes I do play it through Steam usually, but have recently just been accessing it through the ea app. I'm on mobile right now so unable to run a dxdiag at the moment
@lubner01 It sounds like most or perhaps all of the problems are related to content in your old Sims 4 folder, either mods and custom content or your old saves. You can try copying over one of your saves, but nothing else yet, and seeing how it runs. Since you're copying rather than moving the save, you can freely experiment on the new copy while the original stays intact in the old folder. Please let me know how an affected save runs, and we can go from there.
I would like to see a dxdiag eventually, but it's not necessary at the moment since the next troubleshooting step is clear.
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