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charwak's avatar
charwak
New Novice
7 days ago

My game won’t update

My game is still on version 1.115.235.1020 and there’s no option to update it in the EA app. This has never happened before, all updates previously have been fine, in the app the ‘play’ button said ‘update’ when one was required. The app is online, automatic updates are still set to on, I’ve repaired the game, I’ve restarted the app and my machine and I’ve cleared the cache in the EA app. Is there a way I can force the update either in the EA app or not?

2 Replies

  • Chl0eMc98's avatar
    Chl0eMc98
    Seasoned Newcomer
    6 days ago

    I’m having this issue too. Logged into EA just now (thought I would leave it a few days since patch so mods get updates), no option to update game. 

  • charwak​  Repairing should have given you the updated version.  Do you still see version 1.115 at the Main Menu?  If so, please remove any files in ConfigOverride, inside Documents > Electronic Arts > The Sims 4, and delete GameVersion.txt.

    Chl0eMc98​  Please run a game repair (EA App > Sims 4 > Manage > Repair), and if that doesn't help, see the above.

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