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Anonymous's avatar
Anonymous
8 years ago

My monitor disconnects when running The Sims 4

I just bought The Sims 4 off of Origin and as soon as I tried to run it my monitor disconnects. I have a PC and use a TV as a monitor. I ran a test on system requirements lab website and it returned ...
pc
Anonymous's avatar
Anonymous
8 years ago

Hi thank you for your help. I tried the steps listed and tried to run the game again. However, as soon as the game is about to open, my monitor screen goes blue disconnecting from the PC like before. I have to manually turn off the PC and restart it in order for it to show on the monitor. I was wondering if maybe the cause could be the cables that are used to connect the PC to the TV? I have attached the picture of the cable used down below. I'm really hoping there is something that can be done...Thank you for your help!

jpkarlsen's avatar
jpkarlsen
Hero (Retired)
8 years ago
Those are standard VGA cables. An old standard that are hardly used any more. If that is the only way to connect the TV to your PC you may not be able to run the game. Perhaps you should look for a real PC Monitor you can get a cheap one and it would still be far better than the old TV.

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