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ineh1990's avatar
ineh1990
New Novice
8 days ago
Solved

my packs i bought on steam doenst go on ea...

i have 4 packs ( cats and dogs , discover university , holiday celebration pack , perfect patio) i bought on steam they always worked while i played thrue ea but now the packs said they are download thrue steam but  on  ea they dont show up when i play...

what can i do?

  • ineh1990​  I'm not sure why the packs worked in your EA App install before.  They're not supposed to.  The way the EA-Steam tie-in is designed, you need to install the game through Steam to access any content you own in Steam.  The content you own in the EA App can be used with a Steam install.

    So what you need to do now is uninstall Sims 4 through the EA App and reinstall through Steam.  Download the packs you own there, then open the EA App and install the packs you own there, but NOT a second copy of the base game.  Everything should work together as if you'd installed it all through Steam.

2 Replies

  • thx yeah it always worked but couple a weeks ago i didnt anymore. now it works back but i lost some thing of the event but thats not so bad. thx very much

  • ineh1990​  I'm not sure why the packs worked in your EA App install before.  They're not supposed to.  The way the EA-Steam tie-in is designed, you need to install the game through Steam to access any content you own in Steam.  The content you own in the EA App can be used with a Steam install.

    So what you need to do now is uninstall Sims 4 through the EA App and reinstall through Steam.  Download the packs you own there, then open the EA App and install the packs you own there, but NOT a second copy of the base game.  Everything should work together as if you'd installed it all through Steam.