It seems that your game created its user folder somewhere else. Typically that would be on Onedrive so look for it there.
@roberta591 I didn’t have to reinstall the game. It really just erased all my previous progress and showed me the tutorial again, but the game was fine except now none of my cc shows up.
It seems that your game created its user folder somewhere else. Typically that would be on Onedrive so look for it there.
@jpkarlsen what would the user folder be called? I do have my Electronic Arts folder in OneDrive but that's only because I put it there. Other than the Electronic Arts folder the only other things in OneDrive are 'Pictures' and the getting started document.
It is called Electronic Arts\The Sims 4.
@jpkarlsen I moved my Electronic Arts folder from OneDrive to my desktop and the cc still isn't showing up ingame... I also don't use recycled cc
The Game does not use a folder on the desktop. By default it will be in Documents\Electronic Arts\The Sims 4\ either locally or on Onedrive (For MAC ICloud).
@jpkarlsenThank you so much!! My cc is finally showing up again!!
Community Manager
