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ElliottandSophi's avatar
3 years ago

My sims 4 app won’t Launch from the EA app and says I don’t own the game.

Let me start with that the account is not mine but my mom’s that was made years ago and lets me and my sister use it on our PCs. Both me and my sister have had troubles launching the game from our PCs and don’t know why it is not working. This is all been happening since we switched to the EA app. 

If we try to Launch it from the app it will say that the it is an error with EA it’s self and to try again later. We try again later it still won’t work. 

If we try to open through have the Sims 4 book mark on the dash board a message pops up saying we don’t own the app and log into the account it is owned on. We don’t have another account. 

Another thing to mention is that it mostly happens on Sundays but sometimes happens on other days.

I am wondering if it is an issue with the Game and app or if it is a busy time when we try to use it and so it won’t work. 

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