@RogueRageArts Thanks for the dxdiag, which shows a number of serious crashes of the graphics driver. That would explain the problem by itself. So please do a clean uninstall and reinstall of the Nvidia driver, as described here:
You can get a fresh copy of the newest Nvidia driver here:
https://www.nvidia.com/Download/driverResults.aspx/224484/en-us/
Restart after installing the driver and before trying to play.
Thank you for this answer! I followed the instructions you said and it worked! Well, for most of the day it did. Just now it showed the white screen again, and then crashed. I restarted my computer and then loaded my game and about 2 minutes later, it crashed again. I'm so hurt and lost, as I was finishing up a sim I was extremely happy with. I don't know what to do at this point.
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