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Anonymous
9 years ago

My Sims 4 game restarted!

I just recently bought The Sims 4 on June 27, 2016. I made two families on my game and I always saved them when I exited. I've been on multiple times too and my saved families have been there. This morning I was on and everything was fine. I just went on again to see that my game had just restarted entirely. It brings me back to the tutorial and to start creating a new Sim. I'm really sad, almost about to cry. I always open my game by going to Origin, then clicking on Sims 4 and clicking play. I'm also very worried that if I create a new family that it would happen again, and I want to know if there is anyway to keep my sims safe. I'm super upset and I want to know how to fix it. 

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