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FaZe_eva's avatar
FaZe_eva
7 years ago

My sims is borken- All my personal sims and EA sims is gone and I cant play HELP

When I enter a saved game I can´t play, like I don´t know whats happened. I can edit lots and crate sims but when I ut new sims in a house my game fail to load and then those sims are gone. I have tr...
pc
kreatora's avatar
kreatora
Hero (Retired)
7 years ago

@Emilou322

Did you move your mods folder to a desktop?

Did you delete localthumbcache.package file?

Did you fix the game in Origin?

If you have done all and nothing worked then the next step is the factory reset of the game folder. That is, creating a new game folder that has never come into contact with CC. There is an option that your bugged save will also start behaving well after this treatment.
How to do it, crinrict has described in this post:

http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

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