Forum Discussion

Oliwia2803's avatar
2 months ago

no expansion packs in the game library

Hey, recently I got sixteen years old and when I turn on my game, EA managed me to create a teenager account so I did it (with same email) I excepted that I will have my earlier expansion packs in library but I didn’t have. I did a lot of guides from Internet how to get back my supplies but no one helped me :( What can I do to get it back? Please help me I spent a lot of money on it :(

  • You need to contact Support. https://help.ea.com/en/contact-us/?product=the-sims-4&platform=pc&category=technical-support