Do I download this one? AMD Radeon Software Crimson Edition Beta Driver
@maryb72 Try this one - video driver Double check but it looks like the right one.
I downloaded the AMD Radeon Software Crimson Edition Beta Driver, but I didn't download the Catalyst Software Suite.
@maryb72 It may work with TS3 but the issue is how well. The processor is an AMD A4 - not very powerful. The A4 is an APU (accelerated processing unit). This was AMD version of the Intel I series. I use AMD processors but I only get the FX series. I feel the engineering in APUs is not game ready as most computers use the video chip that is with the A series cpus and these video chipsare not as powerful as a dedicated video chip. The combined heat of the cpu + gpu (graphics processing unit) needs good cooling to prevent overheating. The most powerful APU is the A10 andI would not recommend the APU series for graphical gaming. The video chip in the A4 is AMD Radeon HD 7480D. This chip is not in the TS3 graphics database so this chip needs to be manually added (edited in) to the GraphicCards.sgr and the GraphicRules.sgr files. IMO Compaq (which is now owned by HP) has extremely poor cooling engineering. After many years of dealing with HP engineers who refuse to warranty their poorly engineered products, I no longer service HP but I will sell you a real computer. Windows 7 main support is OVER - Windows 7 is now on extended support. 64 bit software is now coming to market. 32 bit operating systems are dying fast - yes 32 bit software runs under 64 bit operating systems. The 6305s SFF stands for small form factor. Usually these have non standard power supplies making upgrades hard. your computer has a 240W power supply which is small by today's standards. While the motherboard does have a video slot (which is probably empty) but the special power supply will make installing a more powerful card a problem. This computer makes for a very entry level gaming computer with a limited upgrade path.
Again update your very out dated video chip drivers. Once you do that you need to get TS3 to recognize the video chip so the game can configure itself to use the video chip for best performance. There are several how tos on the internet - i use this one - TS3 video card configuration so I know it works. The fact that AMD has the drivers listed as legacy is a hint.
@roberta591I am so confused.... I downloaded the first link for the AMD and it said that I needed a new version to optimize sims 4, so I uninstalled it. Then I googled AMD gaming evolved app and downloaded that but then when I clicked it on my desktop it wouldn't open up for me to optimize it. So then I went back the the first link and re uninstalled it. It still wouldn't open. So I went and clicked onto devices and printers and troubleshooted my computer and installed some audio thing. And now when I go to click on my sims 4 game in origin it doesn't open. It opens a small little tab on the left and doesn't open all the way. Before I could open it at least and play it for a bit but then it would crash. Now I can't even open it! I am not really advanced on computer things. But I 'm pretty smart, I just need you to dumb it down a little for me. What should I do now? Should I chat with ea? Or are they not going to know what to do now... This is so frustrating please someone help me! @Phantomlover1717
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