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maryb72's avatar
maryb72
10 years ago

PC: My Sims 4 game crashes in the middle of gameplay

Hi So my problem is whenever I play my game for a while today I played it for 4 hours and all of a sudden it crashes, and says this: Problem Event Name: APPCRASH Application Name: TS4.exe App...
pc
maryb72's avatar
maryb72
10 years ago

@roberta591 So how do I update the drivers and edit the video files?

roberta591's avatar
roberta591
Hero (Retired)
10 years ago

@maryb72

Here is a how to edit the 2 .sgr files about the video card - new graphics cards This works as I recently used it.

  • maryb72's avatar
    maryb72
    10 years ago

    @roberta591 How do I know information about my video chip?

  • roberta591's avatar
    roberta591
    Hero (Retired)
    10 years ago

    @maryb72 I'm sorry we are in the middle of a big storm. You have a AMD Radeon HD 7480D Go to AMD Radeon drivers and download and install the Catalyt Software Suite.

  • maryb72's avatar
    maryb72
    10 years ago
    @roberta591 So not the Radeon Software Crimson Edition Beta..?
  • roberta591's avatar
    roberta591
    Hero (Retired)
    10 years ago

    @maryb72 I stay away from beta drivers unless I have problems with the standard driver. Gaming video drivers are optimized for speed - beta drivers could (may) not perform as good as standard drivers and may not be checked for bugs (that's why they call it a beta driver). The average consumer computer user should stay away from unknowns and stay away from the deep end of the pool until they can at least get themselves out of trouble

About The Sims 4 Technical Issues - PC

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