Since yesterday, whenever I try and save my game, I get error 0. When I try and move/manage worlds, I get error 123:4a01697a:4adea999.
My game is fully updated. I had mods in the past but I removed them a long time ago. It's very frustrating and made the game unplayable.
I tried everything I could online to fix this. I did the factory reset, updated my computer, turned off my anti virus, did the thing where you delete the cache files, deleted some old saves, checked for old mods, and everything else I could find online. I spent about 6 hours doing everything I could find but nothing is fixing my problem. When I googled it, I saw a thread that seemed to have this problem recently, but when I clicked on it I was denied access for whatever reason.
Product: The Sims 4
Platform: PC
Which language are you playing the game in? English
How often does the bug occur? Every time I resume the game.
What is your current game version number? 1.99.305.1020
What expansions, game packs, and stuff packs do you have installed? cottage living, city living, university, paranormal, wedding stories (sigh), dine out, outdoor retreat, tiny living, and laundry day.
Steps: How can we find the bug ourselves? Go into my save and try to play at all. Will show up both when you try and travel or save.
What happens when the bug occurs? Error Code 123:4a01697a:4adea999 pops up as I'm sent to the world selector screen and error code 0 when I try to save
What do you expect to see?
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes but no longer
Did this issue appear after a specific patch or change you made to your system?maybe the last patch but I'm not sure
Community Manager
