Re: Gallery - Could not locate this item
Hi, I am having this issues for months now, since the 1st update after i installed sims 4. i got sims 4 from origin for free, when they were giving it away for free. months later they ran an updat...
Forum Discussion
Many helpers here at AnswersHQ have played the Sims for many years and versions.
Helping other players solve issues and be able to enjoy the game is why I am here.
The free copy of the base game was intended to introduce the game and make it available to more players like you.
At this point the current base game has been greatly enriched by additional free content and a greatly improved version of the original.
On that note I would like to share some information about patches.
Crinrict has a very helpful guide on her blog on how to prepare for a patch.
https://sims4.crinrict.com/eng/2015/06/in-prepartion-for-patching/
Following this guide can prevent issues that may be caused by mods/cc that can conflict with game code.
- EQ Avid Sims player
Iv once again deleted all the mods and ccs and deleted the cache file as you mentioned.
Gallery is still giving me the big red X.
Searched the screenshots. Nothing. No other sims folder except the legit one that the game created in my documents.
- @EuphorialQueen By the way, that link you gave me is exactly what the EA tech support gave me when i contacted them with my screen shot problem. As i said in my 1st post... EA tech support was of no help.. so i stopped hoping for the screenshot to work and just used my gforce instead.
I am more irritated that the gallery is not working... specially that now i cannot save my work in my own gallery@LustfullRage I am looking at your case with some other helpers and need a bit more information.
Are you on PC or Mac? The source of problems can be the same but some command keys are slightly different.
For PC
Click the Start button.
Open the Run dialog box.
Type “dxdiag” and press Enter.Save the report and attach the file with your reply.
- @EuphorialQueen What are you looking for in my DirectX? i am not comfortable sending a screenshoot of the report as it contains confidential data pertaining to my machine. I can confirm that my machine is an MSI gf63 8RC. I have a gaming laptop and its 64 bit. I have no other problems with my other games. also i have an SSD (50% full) and a 1tera HD thats 20% full. the graphics card has its own memory and not shared.
Featured Places
