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Re: Help with new pc

@santonss  Please uninstall Sims 4 with Revo Uninstaller (the free version is fine), and the EA App while you're at it.  More specific instructions are here:

https://answers.ea.com/t5/PC/CURRENT-ISSUE-Sims-4-DLC-shows-as-installed-won-t-load-in-game/m-p/12942151#uninstall

Reinstall through the EA App and see whether you can play.  If not, you'll need to contact EA customer support and have the Steam version of Sims 4 removed from your EA account.

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