Re: i needed help with my sims 4 game

CAn you PM me the content of one of these mails, and your case number from when you made contact?

Click the little mail icon in the top right of AHQ to start a PM. 

If you suspect that there's a mixup and you're getting notifications from AHQ, check your subscriptions management page here:  http://answers.ea.com/t5/user/myprofilepage/tab/user-subscriptions

From the drop down menu you can choose to Check All, then delete the subscriptions.