It loads very slowly either way but has not crashed without mods in a while. I put the game in the DirectX 11 mode and my gshade does not appear to be on any longer and I haven't had any more crashing issues today. Could my gshade be the problem if it was outdated? How would you recommend about finding the bad mods if it inconsistently crashes? Thank you for the help.
@Olivia84677 Yes, GShade could be the issue here, so I would suggest removing it and repairing the game (again). You can try adding it again later, but please let me know how Sims 4 runs without it present.
When crashes are inconsistent, the best thing you can do is keep track of when those crashes happen. How long you've been playing, what lot your sims are on, what outfits they're wearing, which other sims are present, even the sim-time of day—all of this could be relevant. If you notice a pattern, you'll know where to look, for example one of your sims (or an inactive sim for that matter) might be wearing a piece of bad cc that is only a problem when it's actually used.
@puzzlezaddict Hi! This thread is a few months old but I'm having a similar problem where I try opening my game, it gets to the load screen, and it flashes white and goes back to EA. I've been scrolling through the thread and I did the dxdiag to see if it was also my graphics, though I'm not sure how to read it so I attached it below. Please, anything helps!
@Wynn1e A dxdiag is almost always useful. In your case, please try this workaround for other Surface models (post 17):
https://answers.ea.com/t5/PC/Sims-4-Crashing-Freezing-Lag-Surface-Pro-7/m-p/13477590#M270800
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