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zazouilleuh's avatar
zazouilleuh
New Novice
3 years ago

Re: sims 4 pack not showing up

@DeanXeL well my pc is not the problem i think ? i can play minecraft, roblox and all those game without any problems, and yes my base game is from EA app, i bought the toddler pack ? i don’t remember what is it called and a camping kit !

5 Replies

  • DeanXeL's avatar
    DeanXeL
    3 years ago
    @zazouilleuh and of of those is not showing up then?

    shut down EA app completely. If you then reinstall origin using www.dm.origin.com/download (don't worry, don't need to uninstall EA app) and log in on there, does the pack show and launch?
  • zazouilleuh's avatar
    zazouilleuh
    New Novice
    3 years ago

    @DeanXeL ok so it worked !! im so glad, thank you sooooo much 😃 so the app was the problem after all, well hope you have a great day (after helping me out all day) 

  • DeanXeL's avatar
    DeanXeL
    3 years ago
    @zazouilleuh yeah, not so say for sure of course, but either way I'm happy it works now! 🙂 Happy simming!
  • TheSimsDirect's avatar
    TheSimsDirect
    Icon for The Sims Team rankThe Sims Team
    3 years ago

    Hello.

    Is anyone is still seeing this issue with EA App?

    If so, could you go to Help > EA Error Reporter, submit an Error Report, and share the Report ID through direct message?

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