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Re: Sims 4 will not launch on EA app

Hi,

I'm having the same issue.  The EA Launcher does nothing.  I moved Electronic Arts and The Sims 4 folders from Documents to the Desktop and nothing happened. I attached my DxDiag. Someone please help! I was playing this morning with no problem and tried to play after work and it's just not doing anything.

2 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    7 months ago

    @endangered_sushi  The errors in your dxdiag are all from the EA App, mostly from its background service.  Try killing that in the Task Manager, after closing the App of course; the service will be in background processes.  Restarting your computer will also close all related processes.

    If that doesn't help, uninstall the App with Revo Uninstaller (the free version is fine), and restart your computer before reinstalling.

  • BlueBlizzzz's avatar
    BlueBlizzzz
    6 months ago

    yo i had this problem and for me it work to find the sims in Documents and give it all premisions try that!

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