Hi @puzzlezaddict thanks so much for taking the time with this. I have done the restore health and scan commands in the shell (screen shots attached). Both seemed to say the PC was fine. I restarted it and checked for updates, it seems to think it doesn't need any more updates at present.
Origin in game is definitely disabled so this shouldn't be causing any problems.
Have looked at the reliability monitor and this only says there is an error when I have forced the sims to close with task manager. It is not showing any errors while it is "running" i.e. stuck on the load screen. So PC seems to think all is well by the looks of things although clearly this is not the case... gaah.
PS attached is the reliability info when I have to kill the game with task manager
Community Manager
