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bcc552's avatar
bcc552
Seasoned Novice
2 years ago
Solved

The game says I don't own DLC

I had the jungle DLC installed and now it says I need to buy it. Also, it says I need to buy the fashion kit again. I was playing the game with both of these DLCs. It only showed this when I logged...
  • puzzlezaddict's avatar
    2 years ago

    @bcc552  Did you buy Jungle Adventure and the Fashion kit, or did you get them for free from Epic Games earlier this year?  Is your Epic account currently properly linked to your EA account?  The quickest test is to try to login to any EA site (this one is fine) using your Epic credentials.  If you land in the correct EA account, you're fine.  If anything else happens, let me know.  Please use a private browser window to avoid the browser accessing stale data.

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