[READ FIRST] Important Threads and Known Issues

There are quite a few issues so please use the ones your issue. That makes it easier to help. Do try the solutions already given in the threads

• If your game crashes, please use this thread: [CURRENT ISSUE] Game Crashes after November 2020 Patch ( If you are NOT on a Windows PC. Please use the threads listed in the first post for your platform)
• Your Game freezes/Clock freezes but it doesn't crash (probably related to crashing): [CURRENT ISSUE] Game time stops/ Game Freeze (Probably related to Game Crashes)
• If you loose sound (without having disabled it), please post here: [CURRENT ISSUE] Muted Sounds
• You get a Game is already running error message: Nov 2020 Patch Issues - Game won't Open says "already Running"
• Your game doesn't start at all. You can't open it. You get no error Message:  [CURRENT ISSUE] Sims 4 doesn't start - No Error Message (Patch 1.68.154)
• You get a VCRuntime Or MSVCP140.DLL Error. Please try suggestions here:  [CURRENT ISSUE] Execution cannot proceed because MSVCP140.DLL was not found
• You get an Error Code 0xc000007b. Please post here: Error Code 0xc000007b Preventing Game Startup
• You get an Error Message: Ordinal Not Found. Please try suggestions here:  TS4.exe - Ordinal Not Found
• You have issues with something not working as expected in the game (aka a bug): Please post in the Bug forum - Create ONE thread per Issue you encounter. Check the compiled list before reporting: [READ FIRST] Compiled list of reported Issues