[READ FIRST] Unrecognized video card
The unrecognized video card error appears when the graphics card that is running Sims 4 is not in the game’s database.
You can confirm that your card is not recognized by reading the confi...
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Works just fine with manual setup, just not recognized:
=== Graphics device info ===
Number: 0
Name (driver): Radeon RX Vega M GH Graphics
Name (database): [Found: 0, Supported: 1]
Vendor: ATI
Chipset: Vendor: 1002, Device: 694c, Board: 20738086, Chipset: 00c0
Driver: aticfx64.dll, Version: 26.20.12001.12000, GUID: D7B71EE2-2A0C-11CF-D6CD-922E7BC2D735
Driver version: 12000
Monitor: \\.\DISPLAY1
Texture memory: 8181MB
@Psychotps Thanks for posting. Did you try the .sgr file linked in the first post? It has your GPU's device ID in it, unlike the version in the game files.
- @puzzlezaddict
Name (database): AMD Radeon RX Vega M [Found: 1, Supported: 1]
That seems to have worked. Appreciate it. Still can't play with all the bugs in the game, but it's nice that it's recognized now.
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