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puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

[READ FIRST] Unrecognized video card

The unrecognized video card error appears when the graphics card that is running Sims 4 is not in the game’s database. You can confirm that your card is not recognized by reading the confi...
pc
fearlessisabel's avatar
fearlessisabel
5 years ago

Hi everyone, hi @puzzleaddict

My graphic card is not recognized in TS4, can someone pls help me. I know this question has been ask before but I can't find anything with the exact same graphic card as me.

Here's the info.

puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

@fearlessisabel  I've merged your post with the (newer) master thread for this issue.  Please try the file linked in the first post, and let me know whether it works for you.

  • Tseus's avatar
    Tseus
    3 years ago

    My card is not recognized:

    NVIDIA GeForce RTX 4090

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