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VBdfrd's avatar
VBdfrd
Seasoned Newcomer
4 months ago
Solved

Recently purchased expansion packs missing

I just bought two expansion packs for The Sims 4 and they aren't showing up in my list of add-ons. When I click on the pack it doesn't say that I have purchased them, but I got an email confirming th...
downloads
expansion packs
missing content
jasmiller07's avatar
jasmiller07
Seasoned Newcomer
4 months ago

hello! if you haven't tried already open ea go to sims click on manage go to manage add on and your packs should be there with an option to download! last night I had this problem to lol

bugsfluffy61's avatar
bugsfluffy61
Rising Newcomer
3 months ago

I have 3 packs that i bought and they are in the manage add in place but when i press download it says i don’t have access to them and i need to buy them even though it says i own them and i have confirmation from buying them. any tips on how to fix this?

  • TheSimmer12's avatar
    TheSimmer12
    Newcomer
    3 months ago

    I had the same problem, but i fixed it by clicking the 3 bars at the top lefthand of the screen in the ea app, clicking view, and then reloading the page (CTRL + R). See if that works for you?

     

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