Forum Discussion

Cally151090's avatar
6 years ago

Refund but game still there!

Hey I downloaded the sims 4 through origin but then changed my mind and requested a refund. I got a refund but the game is still able to be played! Am I meant to uninstall? I thought it would automatically disappear!

1 Reply

  • roberta591's avatar
    roberta591
    Hero (Retired)
    6 years ago

    @Cally151090  These are unusual times. It may take some time for the game to deactivate. If you received your refund already I'm guessing as the system processes the deactivation that the game may quit working at any time. You can download and install this game but the game requires activation to run. The icon will remain installed but the game requires activation to run, I don't know how often the game checks activation status but I'm guessing eventually the game will get deactivated.