Forum Discussion

bananaemilk's avatar
bananaemilk
Not applicable
5 years ago
Solved

[RESOLVED] Kits/SP: Kit won't Download/wants to buy again/ Content Gone

Heya! Just got off of web chat from EA, their support was awesome however it didn't work. I was wondering whether anybody here (EA official or not) could offer further support as the webchat fun...
pc
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    Hi everyone!

    The issue with the Kits should be fixed now. If you haven't yet had a chance to check, please see if you can download the Kits you purchased. They should now be available for you. 

    /Kent

bananaemilk's avatar
bananaemilk
Not applicable
5 years ago
@crinrict I feel better knowing that it's not just my origin being mucky then! Thanks, I'll try and download EA Desktop to see if it fixes anything 🙂
bananaemilk's avatar
bananaemilk
Not applicable
5 years ago
Mini Update: Downloaded EA Desktop, says I can download the kit there however after I press it, it gives me an error that the action can't be completed.

Conclusion: it's on EA's side, not mine. 🙂
  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    @bananaemilk Thanks for testing.

    Forwarded this to EA
      • SimQARobo's avatar
        SimQARobo
        Icon for EA Staff rankEA Staff
        5 years ago

        Hello @bananaemilk 

        The team is looking into this.  Apologies for the inconvenience.

Recent Discussions