Forum Discussion

bananaemilk's avatar
bananaemilk
5 years ago
Solved

[RESOLVED] Kits/SP: Kit won't Download/wants to buy again/ Content Gone

Heya! Just got off of web chat from EA, their support was awesome however it didn't work. I was wondering whether anybody here (EA official or not) could offer further support as the webchat fun...
pc
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    Hi everyone!

    The issue with the Kits should be fixed now. If you haven't yet had a chance to check, please see if you can download the Kits you purchased. They should now be available for you. 

    /Kent

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hi everyone!

The issue with the Kits should be fixed now. If you haven't yet had a chance to check, please see if you can download the Kits you purchased. They should now be available for you. 

/Kent

  • Amandafaerstrom's avatar
    Amandafaerstrom
    5 years ago

    Hello, this is still a problem for me. I too contacted EA support, cleared my origin cache, reinstalled and repaired my game and restarted my computer but I still can’t install my country kitchen kit and it doesn’t show up in game. I’ve tried this on two computers and are starting to feel a bit sad about it. Is this still a problem for other people?

    • SimQARobo's avatar
      SimQARobo
      Icon for EA Staff rankEA Staff
      5 years ago
      @Amandafaerstrom Your account should be fixed now. Can you try again?
      • Amandafaerstrom's avatar
        Amandafaerstrom
        5 years ago

        Yes, now it’s working! Thank you so much 🥳

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