royal pack

royal pack still isn't working or installing says it installed on both ea. play and steam but nothing to show for attached picture

New Scout

1 month ago

i'm literally having the exact same issue except with all of my purchased packs

Community Manager

2 days ago

Hey frankie021211, sorry for the late reply!

Are you still facing this issue? If so, let us know what you're seeing under Manage add-ons in the EA App, and under Marketplace > My Collections.

It might be worth checking your Order History page for the purchases of those packs to make sure you're on the right account as well. Thanks!

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