Forum Discussion

SweetVeggieAmai's avatar
SweetVeggieAmai
Seasoned Hotshot
6 years ago
Solved

Show Bills Information Window Not Popping Up

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.63.133.1020
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? Click on the mailbox in a residential lot, and choose the “Show Bills Information” option
What happens when the bug occurs? A window will not show up
What do you expect to see? A window popping out showing the break down of my sim’s bills.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. June 2020 update

‌

I put a picture to show the option you need to click. 
I click on it and it doesn’t do anything. Not sure if this is supposed to happen? There aren’t any bills due atm so not sure if that’s suppose to be intentional or a bug.

pc
  • SweetVeggieAmai's avatar
    SweetVeggieAmai
    6 years ago

    @crinrictSo this seems odd but I found the culprit. A random mod I left in my folder (not sure HOW but it happened lol) caused my bills to not show up! It was lilmssam's (obsolete now) thermostat reduced bills for those who didn't check her updates yet! just deleted it and voila all better!

19 Replies

  • SweetVeggieAmai's avatar
    SweetVeggieAmai
    Seasoned Hotshot
    6 years ago

    No last exceptions. It just doesn’t pop up. It’s like I click and wait and  *cricket noises* literally nothing comes up lol

    I’m going to try on a fresh save. I’m going to assume it won’t work on old saves which is incredibly frustrating. 

  • crinrict's avatar
    crinrict
    Hero+
    6 years ago

    If it does work on the new save, can you send me the broken one ? Instructions in my signature.

  • SweetVeggieAmai's avatar
    SweetVeggieAmai
    Seasoned Hotshot
    6 years ago

    @crinrictSo this seems odd but I found the culprit. A random mod I left in my folder (not sure HOW but it happened lol) caused my bills to not show up! It was lilmssam's (obsolete now) thermostat reduced bills for those who didn't check her updates yet! just deleted it and voila all better!

  • sumaiya1999's avatar
    sumaiya1999
    6 years ago

    The same thing is happening to me and i don't have the thermostat littlemssam mod

  • sumaiya1999's avatar
    sumaiya1999
    6 years ago

    i have no mods with bills in it, i deleted snb bills, and i have mc command centre, but that has been updated already for the patch, and i tested the game without it and it still didnt work

  • TheOtherSim's avatar
    TheOtherSim
    6 years ago
    I had this same problem and checked for any bill related CC, repaired the game and also changed anything bill related in MCCC back to default with no results. However, i just did the 50/50 method and found a very outdated "Hotel Mod" mod that was preventing me from seeing the bill information when clicking on the mailbox.The mod was sorted into another folder so it was never right in front of me to double check for updates. Hope this helps anyone else when checking your CC.

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