I am having literally the exact same issue, word for word. EA clearly did not fully playtest the sims 4 before releasing it. first I couldn't get the game to load, and now I can't use the build/buy mode. I wonder what issue I'm going to have next.
Well I have till 10 tonight to return the game which is looking more and more likely.
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly.
Here is my DxDiag. I know I am new here, but I am having the same problem when selecting anything in the build/buy modes. Help would be greatly appreciated!
Community Manager
