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Anonymous's avatar
Anonymous
11 years ago

Sims 4 black screen when selecting anything in build/buy

Everytime I select anything in build/buy the screen goes black. If I tab to the desktop and then back the screen will be back but anytime I click anything including options or switching to live mode ...
pc
Anonymous's avatar
Anonymous
11 years ago

Hi guys,

Can some of you with this issue post what Graphics unit your computer is using?  Want to see if there is a brand/type/model in common or not.

wolfwhocriedman's avatar
wolfwhocriedman
11 years ago

AMD Radeon HD 7570

1360 x 768 (32 bit)Windows 8 (not 8.1) 64-BitAMD FX9tm)-6200 Six-Core Processor (6 CPUs)10240MB RAMDirect X 11 

  • Anonymous's avatar
    Anonymous
    11 years ago

    Thanks guys...

    I was going to say Reset 3D profiles and/or clean install drivers.... but Green and Red back to back like that... mmmmm still you can try that.

    Does this game have a "Windowed FullScreen" mode in the options?  Try that perhaps.  If the game somehow doesn't have Windowed Fullscreen or a setting similar.. just use Windowed to test to see.

    *edit* haha the color of your icons are Green and Red too

    • barcodejames's avatar
      barcodejames
      11 years ago

      I've started out in fullscreen, then tried switching to windowed full screen, and then straight up windowed. All three have the issue.

    • wolfwhocriedman's avatar
      wolfwhocriedman
      11 years ago

      windowed does not work. 

      It locks you out until the timeout and then resets it back to last saved settings.

      • wolfwhocriedman's avatar
        wolfwhocriedman
        11 years ago

        Trying 8.1 and new graphics drivers, will update if this fixes it.

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