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Elainex30x's avatar
Elainex30x
6 years ago

Sims 4 Cant find the gallery!

I have been reading online for a while now and am unable to find any information. Whilst in game, I cannot get on to the gallery, only my library. I used to have the gallery but it now seems to be unavailable and I only have previous downloads of others builds from when it was working. 

I have tried to run sims as administrator, looked in game options and more. My profile is online and not underage. Sims is up to date. I am not aware of any changes that I may have made to remove the gallery. I initially thought that it was simply the game being improved or worked on, but it has been like this for over month now. 

Any advice would be appreciated. Thanks.

pc

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    6 years ago

    @Elainex30x  Are you running the Legacy Edition of Sims 4?  If so, that's why you don't have the Gallery: it and all other online features are unavailable in the LE.

    If your computer doesn't need the LE, you can switch back to the standard version in Origin (Windows only).  Open your game library, right-click on the Sims 4 icon, select Game Properties > Advanced Launch Options, and choose 64-bit from the dropdown menu.

    If you're not sure whether you need the LE or can in fact run the standard version of Sims 4, please run a dxdiag and attach it to a post.

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

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