Sims 4 crashes every 10 minutes or so

Do you have any mods or CC (custom content)? Try taking that out.
See this for more information: [PLEASE READ] Usage of Mods and Custom Content  

If not, could you post a DxDiag?
Please follow this how to on how to gather your DxDiag.
You can post the DxDiag by attaching it to your next reply.
Don't paste it directly into your answer, because that won't fit.

Thanks Phantomlover1717 for responding. No, I don't have any custom content. It concerns me that if I have a system issue, it would have popped up before I hit 150 hours on the game, but maybe not. (Like I said, I really like this game.)

Thanks for the info on the dxdiag. I have attached my information. Any additional help you could give me would be welcome. Thanks!

- Jennifer.

Your graphics driver is from 2013, I would suggest updating that:
https://downloadcenter.intel.com/

Hi. My Sims 4 game crashed today - not sure why, but it may have something to do with Origin being unavailable? Lost 3 hours of gameplay. I can live with that.

However, I have tried at least 15 times to resume playing the household, and it will not load. I cannot get past the plumbob and the game hints. I get a message that The Sims has stopped responding and Windows closes it. This is my favorite household, so I would really appreciate any assistance that anyone can provide.

I can get into the lot via Manage Worlds and sneaking in to Build that way, but I can't actually get in to play the game.

Thanks,

Jennifer.

Hello I am getting the same issue.  I am playing a house and then go to travel to another and it doesnt load it just goes back to the maps of the city to choose to play.  I cant seem to find anything anywhere to help fix the issue

If you close down the game completely and restart and then start a new game for testing purposes, does that load ?

If so, you might wanna try a backup: http://sims4.crinrict.com/en/2014/09/backups/

Hello again. I shut down my computer, restarted, played another lot, and then returned to the one that wouldn't load. Now I get past the plumbob and game hints, and the lot loads. However, now if I try to Save or play for longer than about 3 minutes, I get a message that the game has stopped working and that Windows is closing the program. This problem is happening on multiple lots. Could it be a size issue? I don't even know what the possibilities are for Windows to read the program as not working, even when it seems to be.

Any help is appreciated.

Thanks,

Jennifer.

Did you try a new save game to see if it's the save game or a general issue ?

@Jennifer4Sims how much free space on your system (c) drive?

Sorry about the delay in responding. I appreciate your willingness to take a look and see if there was something you could spot. I followed the link today and updated my drivers. I'll write again in the next couple of days and let you know if the update solved the problem.

Thanks,

Jennifer.