Sims 4 crashes GPU driver/makes PC restart
About two weeks ago I installed a couple of new EPs (Seasons, Get Famous, Bundle Pack 5 & 6) after not having played the game for over a year. When I last played the game back then, everything was fi...
Forum Discussion
"That you have problems with the control panel under different driver points already to some problems on your system. " -
As I said, I'm (was) not the only one with this problem. I tried different drivers and this one's the first one that actually lets me open the control panel, so Sims 4 is currently the only app that's causing problems.
"Windows 7 loses all support in January 2020. Did you consider to upgrade to Windows 10?" -
No, I'm going to get a new PC in November or December - with Win 10 (unfortunately). Going to enjoy Win 7 on this PC until then.
"but you should have a system that is as much "standard" as possible if you troubleshot" -
So basically turn it down to 144Hz or worse, 60Hz and run the game a couple of times to see if the driver crashes?
"You need a debugger to open that file, no application that was standardly installed whit Windows will open a dump. " -
There's no way I can upload that file. Can you recommend an app that is able to read it?
Nathipha wrote:
As I said, I'm (was) not the only one with this problem. I tried different drivers and this one's the first one that actually lets me open the control panel, so Sims 4 is currently the only app that's causing problems.
I know, but there is a reason that the CP is not working, and we don`t know what that reason is.
Nathipha wrote:
"Windows 7 loses all support in January 2020. Did you consider to upgrade to Windows 10?" -
No, I'm going to get a new PC in November or December - with Win 10 (unfortunately). Going to enjoy Win 7 on this PC until then.
Good plan. 👍
Nathipha wrote:
"but you should have a system that is as much "standard" as possible if you troubleshot" -
So basically turn it down to 144Hz or worse, 60Hz and run the game a couple of times to see if the driver crashes?
Yes.
Please also preform clean boot and test the Game in clean boot mode.
Nathipha wrote:
"You need a debugger to open that file, no application that was standardly installed whit Windows will open a dump. " -
There's no way I can upload that file. Can you recommend an app that is able to read it?
BlueScreenView is a automated program that will give you some information.
It is not a real debbuger, but it is much easier to use.
Community Highlights
- EA_Cade9 months ago
Community Manager
