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LilyfrostTheMed's avatar
LilyfrostTheMed
New Traveler
5 months ago

Sims 4 crashing after Sept. 2024 update when I go into build/buy

My sims game has been crashing since the new update, first the menu screen was broken but I fixed it by removing More Columns and thepancake1 color sliders UI v2o more columns compatible mod.  Now w...
crashing
puzzlezaddict's avatar
puzzlezaddict
Hero+
2 months ago

agentsmellis00  Sorry for the late reply.  I'm not sure how I missed your post the first time around, but this site is weird about sort order sometimes.

At any rate, your dxdiag makes the issue obvious: it's an incompatibility between your graphics chip, or more specifically the chip and driver combined, and Sims 4's DirectX 9 mode.  So force the game to use DX11 mode instead.  Open the EA App, click Sims 4 > Manage > View properties, and add -dx11 to the command line box.

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