Forum Discussion
I did what you said. I pulled my folded on my desktop. My game crash only after a couple of minutes. I already repaired my game last night
@Audr3y16 Then the first thing to do is update your graphics card driver; your current one is from 2017. You can download a the new driver from here:
https://www.amd.com/en/support/graphics/amd-radeon-hd/amd-radeon-hd-7000-series/amd-radeon-hd-7950
Expand the Windows 10 64-bit category, and download the driver dated June 3, which is the latest stable driver. (The newer one is optional.)
Test the game in a clean folder a couple of times and let me know whether it helps.
- 6 years ago
I downloaded the drivers. The game worked fine for 2 days and know it's crashing again ☹️. I did the thing you said to, to put the sims $ file on my desktop and play the game with a clean file. The game still crashed. Is there something else I can do?
Thank you
- puzzlezaddict6 years agoHero+
@Audr3y16 There's plenty more you can do. One simple test is to play with your computer completely offline. Sign into Origin and put it in offline mode, then turn off wifi and/or pull the ethernet cable.
If that doesn't help, try a clean boot. The idea is to make sure there's nothing running alongside the game that could possibly interfere. Here's how to do it:
https://www.windowscentral.com/how-clean-boot-windows-10
If that doesn't help either, please run another dxdiag, so I can see if there are any new helpful errors.
- 6 years ago
Nothing worked. ☹️
About The Sims 4 Technical Issues - PC
Community Highlights
- EA_Cade8 months ago
Community Manager
Recent Discussions
- 2 minutes ago
- 5 minutes ago
- 6 minutes ago
- 8 minutes ago
- 30 minutes ago