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Well my game is crashing all of sudden as well. It'll get to the green diamond and crashes out. The September update has rendered this game completely unplayable. I've done ALL of the troubleshooting ideas, sfc, dism, clean boot, uninstalled all of my gpu drivers in safe mode, made sure all of my drivers for my 5700XT were updated and yet nothing. I even uninstalled both Origin and Sims 4 as well and nada. It's clearly something within the latest update that's causing this. I have other titles from EA and they work just fine, this is the only game that's having trouble, is there fix coming to fix this?
@BlackHatSims Given that your game is crashing right away, and that you've tried almost everything else, this may well be caused by a Windows security update. But of course those updates are important in their own right, and uninstalling one should not be done lightly. I wrote a similar post on the same subject yesterday:
https://answers.ea.com/t5/Technical-Issues-PC/Sims-4-Crashing-on-start-up/m-p/8200576#M151367
If you would like to avoid uninstalling the update, there may be other steps you can take. I don't have the latest Windows build myself, so I can't test on my own, but let me know if you'd like suggestions on steps that might help.
- 6 years ago
I read another poster's response about disabling the latest update which I have btw but I'm not willing to do that just yet however, looking back last Tuesday is when I got the update from Microsoft but I hadn't played the game until Thursday with no issues and on Friday is when all the trouble started. So it's either the Windows update or the September update but I'll un-install the Windows update to see if it's the culprit or not and I'll report back.
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