Sims 4 crashing during game play
Hi my game keeps crashing during the game play. It never crashes if i'm in build mode or if i'm in create a sim. My computer has everything that it need to play the game. Last month, it was the worse...
Forum Discussion
@Audr3y16 That's interesting; thanks for the update. You tried using a clean game folder a couple of times before, where your saves wouldn't have been loading, and that never helped. But apparently the combination of uninstalling the security update and removing your existing saves fixed the problem? What happens if you leave your old saves out of the game folder, but you try to load a new save that you've just created today? I'm just wondering whether the problem is something about your old saves, or whether it's the fact that there are any saves at all in the game folder.
@Audr3y16 @BlackHatSims and @Chonkerino Please try disabling RivaTuner Statistics Server or MSI Afterburner. A couple of players have reported that RTSS is the problem, and that it ran even during a clean boot.
@puzzlezaddict Thanks for the tip! I suspected that Riva Tuner Statistics Server had been causing my DirectX crashes but disabling it had no material effect on the game, the crashes persisted with the same frequency and severity--CTD often, BSOD only slightly less often.
I'll share that what ultimately fixed the issue for me was to run a BIOS update on my motherboard. It was running a years-old and very out of date BIOS--that predate all of the most recent predictive execution security fixes and the like.
After updating BIOS and ensuring that all of my device drivers were up-to-date and Windows was updated to 1903, all of the random/intermittent CTD and BSOD completely stopped.
Community Highlights
- EA_Cade11 months ago
Community Manager
