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Apple1776's avatar
Apple1776
Seasoned Newcomer
8 days ago

Sims 4 Crashing on first Load

As the title says, TS4 crashes after I immediately load it. The problem is my save files. As requested in other responses, I dragged the TS4 folder out of the EA app and started a fresh game that booted. However, any attempt to try and load my save files results in the game being unable to boot. 

I have downloaded the fix for CC mod and the Milestone mod, but neither boots the game. Thank you so much for the help! <3

 

 

7 Replies

  • Apple1776​  I would at least wait until the next major patch before writing off this save entirely.  It's possible that someone will figure out what's wrong with these saves and how to address it.  Whether that someone is EA or a modder or just a regular community member, I don't know.  But if that does happen, someone will post about it in the master thread I linked earlier.

    I don't know of a way to extract households or lots from save files without loading the save in question.  It's unfortunate, since this could be very useful.

  • Apple1776's avatar
    Apple1776
    Seasoned Newcomer
    5 days ago

    Yes, exactly, when I have a new save present but put my old saves back, the game crashes before the menu. 

    Unfortunate that EA, or community-based systems, don't have a way of being able to save households from games that have gone off the deep end like mine. Is there any way I could save my household at this point, or should I just abandon the past save and attempt to remake them all? 

  • Apple1776​  Just to be sure, the new save you've created is still present when you're trying to load your old saves?  If you deleted the new save, remove the old ones and create another new one for testing purposes.  And when you do have a new save present but you put your old saves back, the game crashes before the Main Menu?  I just want to be sure I have the details right.

    Unfortunately, I don't know of a fix aside from having a new save present and adding back whichever mods you were using while you played the old save.  But you can keep an eye on the master bug report for any updates, from EA or from other users, regarding potential fixes or workarounds.

  • Apple1776's avatar
    Apple1776
    Seasoned Newcomer
    6 days ago

    I've tried to reload it again with both mods and it still crashes at launch :( 

  • Apple1776​  The milestone mod may well be necessary, especially if you've used cc playmats at any point.  I don't think it broke in the latest patch either.

  • Apple1776's avatar
    Apple1776
    Seasoned Newcomer
    7 days ago

    Hi! I've attempted to add back the custom content, and nothing has worked thus far. 

    I'm additionally not using any other mods other than the fix for the CC mod and the Milestone mod! 

  • Apple1776​  Try adding back the mods and custom content you were using before the patch, updated versions where necessary.  Some players report they need to have that content in place in order to load saves that are broken in this way.

    Please also let me know what mods you're using, as it would be helpful to have lists from affected players.

    EA_Cade has asked for saves in this post of the corresponding bug report:

    Crashes on Mainmenu | EA Forums - 12139111

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