Sims 4 is extremely laggy

@LunaLucy2211  I apologize for the delay.  I'm trying to learn how to handle the debugging process myself, instead of relying entirely on the help (and limited free time) of someone else.  It's... an ongoing project.

The minidump flagged a driver associated with rendering the graphics on your computer.  Since you already installed a new HP driver, and you still got the error, try installing the newest driver from Intel instead:

https://downloadcenter.intel.com/download/29557/Intel-Graphics-Windows-10-DCH-Drivers?product=122590

Let me know if you can't run it, as is sometimes the case with HP laptops.  If you can't, redownload the newest driver from HP again, but instead of just running it, do a clean install instead.  Here's how:

Download Display Driver Uninstaller from here:

https://www.wagnardsoft.com/forums/viewtopic.php?f=5&t=3017

Next, take your computer completely offline—disable wifi and/or pull the ethernet cord—and double-click the DDU.exe.  Take note of where the file will land, and click Extract.  If it's easier, you can copy the path and then paste it into the address bar in a File Explorer window.  Open the folder and then launch Display Driver Uninstaller.exe, and you'll get a message that you're not in Safe Mode.  Click OK, then go to Options and enable Safe Mode dialog.  Here's a screenshot of what your options should look like; make sure the box in red is checked:

Close options, and the DDU, and then open the DDU.exe again.  For launch options, choose "Safe Mode (Recommended)," and then click Reboot to Safe Mode (you'll need your password, so find it before rebooting).  Once you login, you'll see this:

In the blue box, choose GPU, then Intel if it's not already showing.  Then click Clean and Restart (red box).

Once your computer has rebooted, now back in normal mode, double-click the driver .exe to run it.  Restart again, go back online, and see whether the game works normally.  If not, let me know, and please upload any new dump files from the same location (C:\Windows\Minidump) as before.  I will definitely get back to you sooner this time.